Welcome to Pentaho Customer Support Portal Customer Service!

Webdetails CTools are now a supported Product!

I am very happy to announce that the "Ctools" are now supported by Pentaho Technical Support as part of the official BA-Suite of products starting April 1st 2014. For more details please see here.

Please fill out our 2014 Customer Satisfaction Survey

As part of our effort to continously improve the quality of our services please take a couple minutes and complete our 2014 Customer Satisfaction Survey. You have a chance to win one out of five american express gift cards.

Maintenance release 5.0.5 is now available for download!

The latest maintenance release for BI-Suite 5.0 is now available for download. Please follow this link to the download section Downloads

Service Pack release 4.8.3.3 is now available!

The Service Pack release for BI-Suite 4.8.3.3 is now available for download. Please follow this link to the download section Downloads

Service Pack 4.5.0.6 is now available!

The Service Pack for BI-Suite 4.5.0.6 is now available for download. Please follow this link to the download section Downloads

Welcome to Pentaho Technical Support.

The entire Pentaho Team is looking forward to making you successful with your use of our Pentaho Business Analytics products.
Please go to the "Technical Support Welcome Letter" to familiarize yourself with our Support Organization and our processes.

For technical Assistance?
If you are having any technical problems with the Pentaho Suite and need assistance from our technical support team please submit a request on the Support Portal or send us an email at support@pentaho.com.

Need Further Non-technical Assistance?
If you are having any problems using or accessing the Customer Support Portal or non-technical issues please do not hesitate to contact the Customer Support Administration staff at supportadmin@pentaho.com

Need to escalate a case?
If you need to escalate a case, please contact our escalation line at 866-435-0931 or email escalation@pentaho.com

 
 

Pentaho Customer Support Portal

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